Job Description
Objectives
- To support the Talent Development Manager including managing L&D group projects, continuous development of new internal training and creating, editing, and maintaining L&D’s program’s content
- To establish the monitoring and evaluation of all development activities within the company to ensure performance improvement and return on investment for the organization
- To assist the Talent Development Manager to source all training needs from all functions and manage interface with HR and suppliers
- Plan, conduct and administer programs that train, develop and improve employees’ skills, knowledge and attitude
Responsibilities
 Learning & Development
- Delivering training sessions for our internal partners and overseeing training courses delivered by trainers
- Designing and developing learning solutions, team buildings, talent development programmes based on internal partner needs
- Managing the delivery, quality, and effectiveness of training programmes by internal and external trainers
- Assist Talent Development Manager in performing Learning Needs Analysis and other initial enquiries with internal partners to better understand their needs; and following up on the Return on Training Investment (ROTI)
- Preparing presentations with high quality visual designs and videos
- Facilitate discussions for set up and maintenance of development for all employees and follow up on development plans identified
 L&D Group Projects
- Â Assist in maintaining the talent management strategy and framework in place
- Engage and support in talent management initiatives
- Support the maintenance and follow up on the succession plan and development initiatives for business-critical roles
- Engage and support all L&D Group projects and initiatives, including reporting to Talent Development Manager
Course Development & Delivery
- Participate in the conception and development of internal training programmes
- Developing and proofreading training content for the Learning Management System
- Deliver on internal training programme when required
- Help the HODs to develop mechanisms to increase the follow up factors and Return on Investment of training
- Work on the development of new courses
- Review existing training and amend or update as appropriate to ensure effectiveness
- Use a pedagogical and inclusive approach to aid the learning process
- Building and leveraging strong relationships with multiple stakeholders, subject matter experts, training teams and leaders to design engaging content for learning activities and programs
- Assist the Talent Development Manager in undertaking partnerships and collaboration agreements with potential trainers and key business partners
- Review existing training and amend or update as appropriate to ensure effectiveness
Communication
- Work with Communication department to promote the training centre using the Group’s social platform learning tools to engage learners
- Engage and support the Talent Development Manager in promoting and communicating the different offerings of the training centre
- Monitoring and communicating about the L&D department activities
Research & Development
- Constantly research on new methodologies and techniques to enhance the current offerings of the training centre
- Engage and support the Talent Development Manager in conducting regular focus groups within the Group to understand the needs and requirements of our internal customers
- Present a report on all findings on a quarterly basis
Behavioural Competencies
- Ability to communicate effectively both verbally and in writing
- Ability to deal with tight deadlines and internal stakeholders
- Efficiency to lead Others
- Strong organizational Skills
- Strong people Skills
- Highly motivated team player
- Good time and stress management
- Live by the company values demonstrating the right behaviors at work – Integrity, Engagement and Innovation
- High level of professionalism always
- Willingness to go over and above what is expected growth mindset
Technical Competencies
- Highly computer literate
- Advanced level of MS Office Pack; Excel, Word, and PowerPoint
- Good Analytical skills
- Financial skills
- Problem-solving skills
Qualifications
- Degree in Human Resources or a related field
- Experience as a Trainer is an advantage
- At least 5 years’ experience in Learning and Development
- Previous experience in similar environment