Server Systems Engineer

IT System and Network @Grayson Talent

Job Description

This position is responsible for planning and execution of server technology projects and support at the Company.  As part of the server operations squad, this position will work closely with peers and internal customers to ensure that service expectations are met.

Key Responsibilities

  • Participate in technology projects related to Server technologies.
  • Technical resource for Server Operations related Problems.
  • Position may specialize in a specific technology area such as Lifecycle Management, Risk Management, Security Management or Data Protection and Recovery.
  • The Company’s point of contact for server related questions and company communications.
  • Identify, diagnose, and resolve complex server related hardware and software problems using common tools and methodology.
  • Create and maintain comprehensive documentation for implemented solutions.
  • Promote and Maintain Global network strategy and standards. Work with service providers and vendors to ensure highest level of service.
  • Complete customer requests according to agreed Service Level Agreements.
  • Follow formal Change Management Process for all changes.


  • Highly organized and disciplined with appropriate Server technology support experience.
  • Good technical knowledge of Microsoft Server OS and associated software components.
  • In depth technical knowledge  of the following:  Windows Server, Active Directory, DNS, DHCP, VMWare, SCCM & SCORCH, Server Monitoring, Backups, Azure, PowerShell, Ansible.
  • Self-motivating and competent in problem solving within a System Engineering environment.
  • Ability to work effectively within a virtual team environment.

Education & Experience

  • Education to Diploma standard or equivalent relevant work experience.
  • Minimum of 2 to 5 years’ experience in a related system engineering role.
  • Ability to communicate effectively in English both orally and in writing.
  • Microsoft Certification a distinct advantage.
  • Knowledge or experience in Agile Methodologies such as Scrum a distinct advantage.

Scope & Dimensions

  • Company Wide Responsibility.
  • Transversal Collaboration.
  • Multiple Countries/Sites.

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