Human Resource Manager

Enterprise Resource Planning People and Culture @Grayson Talent

Job Description

Our client is seeking for a Human Resource Manager to oversee the company’s human resources operations and ensure that it attracts, retains, and develops the best talent in the industry.


  • Developing and implementing HR operations policies that align with the group’s goals and objectives.
  • Managing the Group’s recruitment and hiring process, including sourcing, and selecting candidates, conducting interviews, and negotiating job offers.
  • Developing and implementing policies and procedures that promote a positive and inclusive workplace culture.
  • Managing the company’s employee benefits program, including health insurance, retirement plans, and other benefits.
  • Managing the performance management process, including setting performance goals, and conducting performance evaluations.
  • Developing and implementing employee training and development programs to support the company’s growth and development.
  • Managing the company’s employee relations program, including resolving disputes and addressing employee complaints.
  • Managing compliance with employment laws and regulations.
  • Managing relationships with external HR vendors, including payroll providers and benefits brokers.
  • Collaborating with other departments to ensure that HR policies and procedures are aligned with the company’s overall goals and objectives.

Minimum required qualifications and experience:

  • A bachelor’s degree in human resources, business administration, or a related field.
  • At least 5 years of experience in an HR role, with at least 2 years in a leadership position.
  • Strong knowledge of HR laws and regulations, including employment laws and regulations.
  • Experience with HR management, including recruitment and hiring, employee relations, benefits management, and compliance.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve HR issues.
  • Knowledge of the payments industry and its unique HR considerations.

Skills and Competencies:

  • Ability to think creatively and strategically.
  • Experience in working with multi-functional teams operating in various locations.
  • Excellent Bilingual communication skills.
  • Experience having worked in a Pan African context will be an added advantage.