Job Description
Our client is seeking for a Human Resource Manager to oversee the company’s human resources operations and ensure that it attracts, retains, and develops the best talent in the industry.
 Responsibilities:
- Developing and implementing HR operations policies that align with the group’s goals and objectives.
- Managing the Group’s recruitment and hiring process, including sourcing, and selecting candidates, conducting interviews, and negotiating job offers.
- Developing and implementing policies and procedures that promote a positive and inclusive workplace culture.
- Managing the company’s employee benefits program, including health insurance, retirement plans, and other benefits.
- Managing the performance management process, including setting performance goals, and conducting performance evaluations.
- Developing and implementing employee training and development programs to support the company’s growth and development.
- Managing the company’s employee relations program, including resolving disputes and addressing employee complaints.
- Managing compliance with employment laws and regulations.
- Managing relationships with external HR vendors, including payroll providers and benefits brokers.
- Collaborating with other departments to ensure that HR policies and procedures are aligned with the company’s overall goals and objectives.
Minimum required qualifications and experience:
- A bachelor’s degree in human resources, business administration, or a related field.
- At least 5 years of experience in an HR role, with at least 2 years in a leadership position.
- Strong knowledge of HR laws and regulations, including employment laws and regulations.
- Experience with HR management, including recruitment and hiring, employee relations, benefits management, and compliance.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
- Strong analytical and problem-solving skills, with the ability to identify and resolve HR issues.
- Knowledge of the payments industry and its unique HR considerations.
Skills and Competencies:
- Ability to think creatively and strategically.
- Experience in working with multi-functional teams operating in various locations.
- Excellent Bilingual communication skills.
- Experience having worked in a Pan African context will be an added advantage.