Credit Controller

Accounting and Finance @Grayson Talent

Job Description

Our client is seeking to recruit a Credit Controller to join their team.

Summary of Mission/Job Purpose

The mission of the Credit Controller is to:

Recover late payments from Debtors.
Assess the credit worthiness of a customer by collecting and analyzing financial data.
Assist the Accounts and Finance department in recovering payments.

Main Activities and Responsibilities

Measures of Control

Control the credit risks/limit and advise Management accordingly.
Manage the timely and effective collection of all debts and payments.
Issue letters of different severity as and when required.
Liaise and follow up with Sales Team with regards to cash collections and proper measures of debt collection process.
Perform daily reconciliation of Salesmen cash collection.
Circulate weekly Blocked Accounts.
Liaise with the Group’s Credit Manager for legal actions as and when required.
Assist the Group’s Credit Manager regarding files to be followed with Attorney and update the Litigation Log.
Provide status to Management and advise on the remedial actions.

Customer Service

Ensure Collections & Recoveries actions of the Company via phone calls, e-mails and meetings with special attention to the flow rate and DSO.
Handle the follow up of debtors’ ageing; having solid negotiations for payments, following promises to pay and report reason of default.
Send customer Statement of Account.
Maintain a professional standard in customer relationship.
Maintain the disputes & discrepancy Log.
Escalate critical accounts requiring supervisory advice prior to organizing meetings with customers.
Visit debtors for reconciliation of disputed amount on timely basis.
Make recommendation on the customer portfolio movement and execute as per Management’s decision.

Procedures and Policies

Create procedures and policies with regards to effective credit control.
Ensure credit and collection policies and procedures are followed.
Assist in taking actions against the customers who do not abide by the credit facilities time frame.

Collaboration

Ensure proper control and compliance with regards to the Accounts and Finance activities.
Provide assistance to auditors upon request.
Share and collaborate with the staff.

Administration

Input customer receipts and allocation in the accounting system.
Perform day to day financial transactions, including credit notes, returned cheques, journal entries and other.
Provide monthly ECL calculation and issuance of credit notes.
Ensure that all documentation is updated and filed.
Keep track of Internet banking transactions to ensure appropriate actions are taken on the system.
Ensure the reconciliation of statements of accounts with debtors’ ledgers and advise on any discrepancies.

Health & Safety Management

Complies with Health & Safety Management by:

Abiding by Policies and following Procedures scrupulously.
Having a knowledge of the main requirements of standards and advisories.
Reporting any dangerous situation, near misses or unsafe act/condition to management.
Leading or attending tool- box talks organized by your department.
Maintaining all PPE issued to you by the company.
Participating in the risk analysis of activities performed by you, as and when required.
Keeping management informed of all new work process put in place in your department to enable a proper risk analysis.

Key Performance Indicators

Profile

Educational Background / Qualifications

Experience required

Competency profile

Behavioural competencies