Job Description
Our client is seeking to recruit an Administrative Coordinator – Sales to join their sales department.
The ideal candidate will be reporting to the Sales & Marketing Manager.
Position Objective
- To provide administrative assistance to the Sales Department and Sales & Marketing Manager.
- To supervise the activities of the Sales team.
Responsibilities
Sales Support:
- Provide assistance to the Management of the Sales department in day-to-day activities.
- Ensure adequate administrative service by:
Answering salesmen requests, preparing quotes and following up on orders,
Ensuring tendering process follow up,
Assisting in creation of deposit & credit accounts and contract creation.
- Provide administrative support to the sales team, such as preparing quotes, proposals, and contracts.
- Assistance to the Manager and updating CRM systems with accurate and up-to-date information.
- Coordinate sales-related activities, including scheduling meetings and follow-ups.
- On time Debtors ageing report submission and update.
- Vipertex and leaves handling.
- Coordinating employees request to HR.
- Provide ongoing support and guidance to sales staff.
Blanket Order:
Approval of Blanket Order for clients:
- Seek approval from Supervisor / Manager to Accountant to cross verify and give approval to proceed.
Documentation and Reporting:
- Maintain accurate and organized sales and customer records.
- Assist the Sales & Marketing Manager/ Sales Lead.
- Sales reports, performance dashboards, and analytics for management review.
Health & Safety Ethics:
- Ensure that equipment provided by the company are not willfully or recklessly damaged, interfered with or misused.
- Take reasonable care for own safety & health and that of other persons who may be affected by our acts or omissions at work.
- Report any hazardous incidents or issues to the superior.
- Adhere to the approved and established procedures and to the company’s terms and conditions of service.
- Liaise with HOD whenever the approved and established procedures cannot be observed.
- Ensure cleanliness of workplace.
Qualifications
Basic Qualification / Education / Vocational Training:
HSC
Diploma in Management or related
Advanced Qualification / Certification / Specialist Training:
Degree in Management or related
Minimum Experience:
At least 2 – 3 years in Administration and Sales or in Customer Care
Desired Experience:
Degree in Management or related
Technical Competencies
The main areas based on the expectations of the management (as set in the section on KPIs below) are as follows:
- Knowledge of Sales tools and techniques
- Knowledge of MS Excel and Pivot table
- Customer Relationship skills
- Extensive Product Knowledge
- Reporting skills
Behavioural Competencies
- Administrative skills
- Planning skills
- Attentive to details
- Organisational skills
- Communication skills
- Customer service
- Honesty and Integrity
- Problem solving
